Privacy Policy

At Spitema ("we", "our", or "us"), we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy describes how we collect, use, and protect your information when you visit or make a purchase from Spitema.

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect various types of information in order to provide and improve our services, including:

a.Personal Information:

• Name
  
  
• Email address
  
  
• Shipping address
  
  
• Billing address
  
  
• Phone number
  
  
• Payment information (processed securely via third-party providers)

b. Non-Personal Information:

• IP address
  
  
• Browser type and version
  
  
• Device type
  
  
• Cookies and usage data
  
  
• Referring pages and search queries

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
  
  
• To communicate with you regarding your purchase, account, or customer service request
  
  
• To send marketing emails (with your consent)
  
  
• To personalize your shopping experience
  
  
• To improve the functionality and performance of our Site
  
  
• To detect and prevent fraud or misuse

3. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

• Trusted service providers (e.g., payment processors, shipping carriers, email marketing platforms) who assist in fulfilling your orders and providing customer support
  
  
• Law enforcement or government authorities, if required by law or to protect our legal rights
  
  
• Business partners in the event of a merger, acquisition, or business reorganization, with appropriate safeguards in place

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our Site. These cookies may collect information about:

• Your session and browsing behavior
  
  
• Cart contents
  
  
• Language and currency preferences

You may choose to disable cookies through your browser settings, but some features of our Site may not function properly.

5. Data retention

We retain your personal information only as long as necessary for the purposes stated in this policy or as required by law. You may request deletion of your personal data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
  
  
• Request correction of inaccurate data
  
  
• Request deletion of your data
  
  
• Object to or restrict certain types of processing
  
  
• Withdraw consent at any time (for marketing or cookies)

Please contact us if you wish to exercise any of these rights.

7. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

8.Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to read their privacy policies before providing any personal information.

9. Children’s Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect or solicit personal information from anyone under 18. If we learn we have collected data from a child without verified parental consent, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our Site with a revised effective date. Your continued use of the Site after changes are posted indicates your acceptance of the revised policy.