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Payment Policy

At Spitema, we prioritize secure, convenient, and reliable payment methods to ensure a smooth shopping experience for our customers worldwide. To maintain the highest standards of transaction safety and simplicity, we currently accept PayPal as the sole payment method on Spitema.

By placing an order, you agree to the terms outlined in this Payment Policy.

 

1. Accepted Payment Method: PayPal

  • We exclusively accept payments through PayPal, a globally trusted and secure online payment platform.

  • PayPal allows you to pay using your PayPal balance, linked bank account, credit/debit cards, or other payment options supported by PayPal in your country.

  • Using PayPal ensures that your financial information remains confidential and protected during the transaction process.

 

2. Why PayPal?

  • Security: PayPal uses advanced encryption and fraud prevention technologies to safeguard your payment details and transactions.

  • Convenience: PayPal enables quick and easy checkout without repeatedly entering your card details.

  • Buyer Protection: Eligible purchases made through PayPal come with their Buyer Protection program, offering added peace of mind in case of disputes or issues with orders.

  • Global Reach: PayPal supports multiple currencies and is widely accessible in over 200 countries and regions.

 

3. Payment Processing

  • Once you place an order on our Site and proceed to checkout, you will be redirected to PayPal’s secure platform to complete your payment.

  • Payments are processed immediately upon your authorization, and you will receive a confirmation email from PayPal and Spitema.

  • We will not ship any orders until full payment has been successfully received and cleared via PayPal.

 

4. Currency and Exchange Rates

  • All prices on Spitema are listed in USD (United States Dollar).

  • If your PayPal account is denominated in another currency, PayPal will handle the currency conversion at their applicable exchange rate.

  • Please note that PayPal’s currency conversion fees or exchange rates are determined by PayPal and may differ slightly from market rates.

 

5. Payment Failures and Disputes

  • If your payment is declined or fails during processing, please verify your PayPal account status, linked payment methods, and available funds.

  • You may attempt to complete the payment again or contact PayPal customer support for assistance.

  • If a payment dispute or chargeback arises, we will work with PayPal and you to resolve the matter fairly and promptly.

 

6. Refunds and Cancellations

  • Refunds for canceled or returned orders will be issued back to your original PayPal payment method.

  • Please allow 5–10 business days for the refund to be processed by PayPal after we approve your refund request.

  • For more details on refunds, please refer to our Return Policy or contact us directly at spitema@outlook.com.

 

7. Payment Security

  • We do not store or process any credit card or bank details directly on our servers.

  • All payment information is securely handled by PayPal, ensuring compliance with international payment security standards such as PCI DSS.

  • If you have any concerns regarding payment security, feel free to contact our support team.